Chatbot Builder AI Webchat Installer Wordpress Plugin

Follow these steps to install and configure the Chatbot Builder AI Webchat plugin on your WordPress site:

Step 1: Set Up Webchat in Chatbot Builder AI

    1.    Log in to Chatbot Builder AI:

    •    Go to your Chatbot Builder AI dashboard.

    2.    Navigate to Webchat Settings:

    •    Click Settings in the left-hand menu.

    •    Select Channels > Webchat > Manage.

    3.    Create or Edit a Webchat:

    •    Click Create New Webchat or select an existing webchat to edit.

    •    In the webchat editor, add your website domain under the domain settings.

    •    Click Save to apply the changes.

    4.    Get the Webchat Code:

    •    Locate the webchat you want to use, click the three dots (...) on the right side, and then click Get Code.

    •    Copy the entire webchat script.

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Step 2: Install the Official CBB Webchat WordPress Plugin

    1.    Download the Plugin ZIP File:

    •    Make sure you have the plugin ZIP file downloaded on your computer.

    2.    Upload and Activate the Plugin:

    •    Go to your WordPress admin dashboard.

    •    Navigate to Plugins > Add New.

    •    Click Upload Plugin at the top of the page.

    •    Choose the plugin ZIP file and click Install Now.

    •    Once installed, click Activate Plugin.

Step 3: Configure the Webchat Script in WordPress

    1.    Go to Settings > Chatbot Builder AI Webchat in your WordPress admin dashboard.

    •    You will find options to paste the Default Webchat Script, which will be used on all pages unless specified otherwise.

    •    To add different webchats for specific pages, use the Page Specific Webchat Scripts field and input the configurations in a simple JSON format. For example:

{

    "home": "<script>...home script...</script>",

    "about": "<script>...about page script...</script>",

    "/contact": "<script>...contact page script...</script>"

}

    •    In the JSON configuration, specify the script for each page. Use "home" for the home page, the page name (e.g., "about") for specific pages, or the URL path (e.g., "/contact") for specific page URLs.

    •    Click Save Changes to apply your settings.

Quick Recap:

    •    Webchat Setup: In Chatbot Builder AI, create or edit a webchat, add your domain, save, and copy the webchat script code.

    •    Installation: Upload and activate the CBB Webchat WordPress plugin.

    •    Configuration: Paste the webchat script in the plugin settings in WordPress.

Once completed, the Chatbot Builder AI Webchat will be live on your website, allowing your users to interact seamlessly.